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Delivery Manager

The Opportunity

We’re looking for an empathetic and result-oriented  Delivery Manager to lead our Japan-based project portfolio. This is a highly visible role which spans multiple global touch-points including Delivery Management, Client Relationship, Presales and Technical Consultancy.

As our Delivery Manager, you’ll be focused on: ensuring high-quality project delivery of our services for the local clients; supporting off-shore teams during key milestones, client negotiations or escalations; participating in presales activities and new business opportunities.

You

Truly Global. Professional experience in a cross-cultural and cross-functional environment. Ability to build strong communication bridges between people with different backgrounds, mindsets, cultural differences. Previous experience of working outside of Japan or in an internationally distributed  company (US, EU) would be a big plus. Advanced written and spoken English is a must. 

Process Advisor. Strong knowledge of Software Development lifecycle and methodologies (Agile and Waterfall are the required minimum). Ability to find a “golden middle” between written rules and creative solutions. 

Tech Expert & Consultant. Ability to explain technical complexity, challenges and opportunities to stakeholders with different backgrounds is very important. Solid experience in business analysis and/or system analysis will be a big plus.

Trouble-shooter. Ability to stay effective under the pressure of tight deadlines, high expectations and demandable clients. Strong analytical skills, goal-oriented approach, structured thinking and people leadership will be very helpful for the role.  

Education. MS/BS degree in Computing Sciences or equivalent is preferred. Credit will be given for candidates who do not have relevant degrees but can demonstrate equivalent work experience.

Responsibilities

Delivery Management:

  • Scope Management and Project Planning.
  • Resource Management and Financial Control. 
  • Risk management.
  • Expectation and Escalation management.
  • Technical Excellence and Best Practice implementation.
  • Removal of process bottlenecks and resolving issues.
  • Support of business development team in pre-sales, professional events, client-facing negotiations.

The Company

Star is a global technology company that connects strategy, design, and engineering services and helps companies to accelerate their product innovation. We support our customers every step of the co-creation way — from ideation and concept crafting to full-stack development and putting solutions into the hands and minds of end-users.
Star works for businesses in a variety of industries, including Automotive & Mobility, Health & Wellness, FinTech, and others.
Customers include Panasonic, Lotus, Zeiss, NIO, and Lufthansa.

Compensation and Benefits

Star offers a competitive and rewarding salary and benefits package as well as an intellectually and creatively stimulating work environment. You will find professional flexibility, new ways of working and unique international travel opportunities.

 

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