The Opportunity

This position is a unique opportunity for you to join an innovative, fast-growing organization and become an integral part of its future success. Reporting directly to the CEO, you will be charged with taking Star Design to the next level of growth. Building on a strong foundation of 75+ world-class designers across five studios, your objective will be to significantly scale our design practice in pursuit of our vision to build impactful futures through design-led technology innovation.

You

Must have:

  • 10+ years of recent work experience in a design agency leadership role
  • Proven experience with developing and closing million-dollar customer deals
  • Deeply familiar with professional services delivery operations, including best practices for design/creative services
  • Track record of meeting/exceeding financial performance targets of the company, business unit, or department
  • Directly managed design agency/business unit revenues of at least $15M in annual revenue, and comfortable leading a design business to 50%+ annual growth over a multi-year period
  • Business line P&L management experience
  • Experience hiring and leading teams across multiple studios, with a proven track record of hiring, managing, and developing high-performance design leadership.

 

Should have:

  • Inherent understanding of design disciplines across product, service, business, and brand design
  • Be available to travel 30-60 days per year
  • Experience setting up new studio locations globally
  • Deep expertise within one or more of our focus industries – Automotive & Mobility, AdTech & MarTech, Health & Wellness, Consumer/Industrial IoT, Consumer Electronics, and Fintech
  • Multicultural mindset, with experience from Asia, Europe, and North America

 

Could have:

  • Experience (academic and/or professional) as designer
  • Multilingual experience (in addition to English)
  • Experience with integrating teams acquired through M&A
  • Experience building new Industry Practices (verticals) and/or Services Practices (horizontal areas of expertise)
  • Past/recent role in sales/BD as an individual contributor and as a leader building commercial teams
  • MBA degree

Responsibilities

  • Responsible for Star Design as a business unit including all financial, commercial, and operational KPIs
  • Define and execute on Star Design growth strategy resulting in 50%+ annual growth over the next decade
  • Liaise with Chief Commercial Officer and other C-level team members to plan and execute on commercial programs to fuel Star Design growth
  • Recruit and lead a team of Design Directors (studio leads) across global locations, and define and recruit for new roles within Star Design in commercial and operational functions
  • Partner with Chief Technology Officer and the broader technology practice to ensure a unified end-to-end offering and delivery across the design and technology practices
  • Contribute to landing key accounts globally – leveraging existing relationships, overseeing BD/sales/pre-sales efforts, participating in strategy workshops, delivering proposal and pitch presentations, deal structuring and negotiation
  • Establish and implement performance measures, designed to track and report progress against the global design strategy
  • Implement best practices for the design process, tools, and methodologies ensuring a strong global baseline and shared foundation while giving studios the freedom to create and adopt practices that suit their particular needs
  • Build a strong culture of design and be an internal thought leader and champion of the role and value of design in technology innovation
  • Enable collaboration and cross-pollination across all global design studios, ensuring that they can operate and thrive independently, yet feel and act as part of a global design team
  • Explore M&A targets to fuel inorganic growth of 10-20% annually
  • Own executive and board-level reporting on design practice performance activities

The Company

Star is a global consultancy that connects strategy, design, engineering and marketing services into a seamless workflow devised to support our clients every step of the way – no matter how long or complex their journey. We anchor everything we do in clear and compelling endgames, which in turn enable our strategists, designers and engineers to create useful, scalable products and solutions. We are 750 strategists, designers, engineers and marketers in 12 locations around the world, and we are here to make every great idea, every great person and every great company shine. That is why we’re called Star.

Compensation and Benefits

Star offers a competitive and rewarding salary and benefits package as well as an intellectually and creatively stimulating work environment. You will find professional flexibility, new ways of working and unique international travel opportunities.

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