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OnDosis:
Improving ADHD care through digital innovation
Client
OYSTA
Industry
Healthcare & Life Sciences
Service Line
Design Strategy
Context
Managing ADHD treatment, especially amongst younger patients, is inherently complex. Variables like biochemistry and individual responses to treatment and drugs make it difficult for healthcare providers (HCPs) to determine the optimal dosage for each patient.
This often leads to an inefficient and paperwork-heavy process, with providers lacking the real-time data needed to deliver personalized care.
Global life science company OnDosis set out to change this.
Impact
Together with OnDosis, we created the OYSTA Digital Service — a transformative solution that seamlessly integrates OnDosis’ physical dosing device with a connected digital ecosystem.
Designed to support medication adherence and enhance the care experience for young patients, OYSTA empowers the full circle of care — from clinicians to parents to teachers — with real-time insights and personalized treatment tools.
KEY BENEFITS:
✓ Individualize dosage: The companion mobile app to the hand held devices serves as a dosage manager that easily allows young patients and their caregivers ability to track doses according to prescribed regimens, promoting adherence and optimal treatment effectiveness
✓ Data-based decision: The OYSTA HCP Portal provides physicians with data from OnDosis’ dosing device, as well as input from caretakers and teachers. This data allows physicians to provide individualized treatments and adjustments needed based on real-time patient insights
✓ Optimized workflow: By digitizing traditional paper-based processes and incorporating rating scales, the solution saves time and reduces the administrative burden for both parents and healthcare providers through intuitive UI design
Partnering with Star has been instrumental in achieving our complete offering. Their user-centric design approach perfectly complements our focus on innovative dosing technology,
Joshua Carney, Chief Digital Officer at OnDosis
2024 Press Release
Journey
Our journey began with an in-depth research phase. We conducted user interviews with children, parents and paediatricians to uncover key insights. This helped us develop detailed personas based on the needs and pain points of every stakeholder involved in ADHD care.
We then integrated these user insights into our digital solution design and development to create a seamlessly connected digital ecosystem that is trusted by all stakeholders.
PROJECT PHASES
1. Research & discovery
We conducted a full assessment of OnDosis' digital capabilities to evaluate their software architecture. This ensured our platform solution was scalable, could be seamlessly integrated into OnDosis' broader ecosystem and was ready to support future ambitions
2. Concept development
Based on our research findings, we designed the OYSTA app to help children better engage with their treatment while allowing carers and HCPs to monitor progress in real-time
3. Design & prototyping
We developed clickable prototypes, conducted regulatory assessments and created visual directions and mockups. We collaborated closely with target user groups throughout the process to ensure the solution was both technically sound and user-friendly
4. Development & device integration
We developed companion software to integrate OnDosis’ smart dosing technology with the OYSTA digital service, ensuring seamless communication between the dosing device, app and web portal
The OYSTA Digital Service includes:
OYSTA mobile application
Available for caretakers of young patients and supports therapy management through patient-reported data
OYSTA HCP portal
Designed for healthcare professionals to access comprehensive patient-reported data
OYSTA teachers portal
Designed for educators who interact with children with ADHD and report behavioral changes and classroom interactions
Designing OYSTA was about more than creating a digital solution — it was about making a meaningful impact on young patients with ADHD. We’re proud to have applied our empathy-driven design approach to create something that truly makes a difference.
Agnieszka Billewicz, Head of Design at Star
Recognition
OYSTA has already gained global recognition for its design and innovation:
