AUTHOR

CEO at Inicio AI

Rachel Curtis has spent nearly 30 years in the Financial Services arena, including at Santander, and then as Chief Customer Officer for a challenger bank. She is a Non-Executive Director for a regional Building Society, holding the role of Consumer Duty Board Champion. In 2021, Rachel made the switch to lead a FinTech start-up with a B2B software platform that uses conversational AI to ensure organizations can help their customers complete detailed affordability assessments.