by Christopher Scales, Geoffrey Parker
Patient journey optimization
For every healthcare business, success hinges on meeting the needs of patients and caregivers throughout their healthcare journey.
What we offer
Harness a customized external viewpoint that precisely identifies gaps and potential avenues for growth throughout any phase of your product or service development journey.
Impact stories
Go-to-market strategy for a connected Insulin Pen
A global pharmaceutical company
Key deliverables:
- Mapping the current patient journey for Type 2 diabetes care in the UK across primary and community care
- Quantifying the UK market size for Type 2 diabetes in primary and community care
- Charting the tasks and identifying pain points for primary and community care professionals throughout the Type 2 diabetes patient journey
One platform strategy for a global mental health and wellbeing service
A global insurance provider
Key deliverables:
- End-user and customer research to underpin a cohesive front-end user interface design
- Technical capabilities assessment of third party content, integrations, data management, and regulatory compliance
- Value stream and monetization assessment of three go-to-market partnership models
Innovation strategy for new products and services
A global Medical Device Manufacturer
Key deliverables:
- Analysis of as-is customer and patient journey for myopia through primary and secondary research
- Technical capabilities assessment of client’s current software infrastructure
- Translation of customer and patient pain points into opportunities for new products and services
Cross-functional collaboration
Our global teams fuse cross-industry expertise to provide around-the-clock and end-to-end development, taking into account cultural differences, local trends and specifics needed to deliver consistent customer experience across all touchpoints.
Award-winning design
Scale up the creative process to create human-centered, immersive and rich experiences that drive enduring loyalty and engagement.
Leverage decades of our experience crafting and evolving world-class healthtech products and services
Integrations
- Cerner
- Epic
- Allscripts
- Surescripts
Standards
- ISO 13485
- ISO 14971
- MDR
- IVDR
- 21 CFR 820
- IEC 62304
- IEC 62366
- GDPR
- CCPA
- HIPAA
Our clients say...
"We enjoy working with Star particularly because of their outstanding solution- and goal-oriented thinking!
The directions and solutions we get from them are always valuable, based on solid work and usually exceeding our expectations… as if they had understood exactly what we need - sometimes, without us even knowing ourselves!"
Inkeri Klomsdorf,Head of Remote Platforms, ZEISS Vision Care
"It’s been a pleasure working with the team at Star, from the management down.
The developers are top-notch, and they assimilated into our team smoothly. In addition to their technical skills, Star incorporated industry-standard best practices that helped us streamline our software development cycle as we moved from the startup phase into a larger organization."
Mahendra Advani,Co-Founder and Vice President of Engineering
"We have worked with Star on a number of projects, and are always impressed with their professionalism and creativity.
The Star team is able to work side-by-side with our people and provide the necessary design and software engineering skills to get the job done."
Todd Gottula,Founder, President & Chief Product Officer
Discover how to boost your patient journey
