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Building a scalable interoperability strategy for a top 10 medical equipment manufacturer


Our client is one of the largest international MedTech manufacturing and development companies challenged with the need to design a platform core to provide interoperability of legacy and new medical equipment in medical institutions. The platform needed an interoperable data and application engine capable of seamless cloud and on-premise integration between MedTech devices, cloud services, and health systems. Ultimately, our client needed to roadmap the solution strategy and service that would scale efficiently across North America, the European Union, and beyond.

  • The developed platform blueprint helps maximize the value end-users get from a software product or hardware device by utilizing all the collected data
  • The legacy and newer medical equipment are now unified and integrated within the interoperability engine, featuring additional layers of device monitoring
  • Easier troubleshooting capabilities with a unified point of access to hardware and software devices
  • More effective data collection from devices, improving integration with hospital systems. (i.e., enabling nurses to conduct advanced fluid amount analysis on the floor after surgery).


The company’s medtech equipment data was siloed and fragmented across the company’s product portfolio, resulting in data discrepancies due to the lack of an interoperability core. The lack of alignment in integration capabilities across their technology stack led them to plan the development of a centralized and interoperable platform core, able to connect to various EHR and HIE systems. A growing need to streamline the deployment, integration, and configuration of each device within a hospital pushed our client to search for a partner to draft an interoperability strategy and service design blueprint for future systems architecture, product development, and service delivery. 

interoperability strategy_case study


Star worked with client teams to ensure 360-degree coverage of the designed interoperability core, its strategy, and service blueprint.

  • Interoperability workshop: The workshop encompassed three components: business development, deployment & support. Sessions involved key stakeholders from marketing, product management, IT, R&D, security, legal/regulatory, and field support to align them on the engine concept and service delivery and ensure the right strategy for all internal parties and compliance with all applicable regulatory standards. The solution is also geared toward future-proofing the organization, as interoperability standards are continuously advancing and changing.
  • Regulatory and compliance: The client’s regulatory and legal teams, in conjunction with Star’s regulatory team, worked to ensure compliance with all applicable regulatory standards and the alignment of processes for future phases.
  • Blueprint development: We worked on mapping the blueprint for a detailed internal structure required for building the platform as well as on an interoperability system architecture for both cloud-based and on-premise deployments, including interface monitoring and reporting infrastructure.

The project demonstrated the feasibility and importance of developing a centralized, interoperable solution for medical equipment manufacturers. The outlined solution becomes foundational for further interoperability core development and architecture, enabling faster and more comprehensive planning of all operations.

interoperability strategy_case study